Hi Cristian
Did you simulate the BRF+ function to see how it evaluates the decision table?
Within the decision table definition, what is "ZGRC_ARM_GERENCIA"? Also, do you have a screen shot of your actual decision table inputs to see that you covered all situations/combinations for determining agent?
Finally, what is your business logical for the Agent determination? That is, what logic are you trying to configure in BRF+
Regards
Colleen