Hello,
We are running SAP ECC6 EHP5 on HP-UX 11.31 ia64, Unicode.
We are running a quiteold kernel : 720 patch 241, SAP has recommended us to update to the latest kernel available :
SAPEXEDB_600-20005247.SAR
SAPEXE_600-20005246.SAR
Unfortynalty after updating the kernel, the gateway crashes, and
therefore the sap system can not start at all.
This is the error we are having :
---------------------------------------------------
trc file: "dev_rd", trc level: 1, release: "720"
---------------------------------------------------
Tue Apr 29 17:50:41 2014
*** : Invalid next address [dpxxprf.c 1964]
***LOG S00=> GwInitReader, gateway started ( 1008) [gwxxrd.c 1757]
si_code = 2
Sending process ID = 0
Real user ID of sending process = 0
SEGV_ACCERR: Invalid permissions for mapped object
(nil) (Memory location which caused fault)
------------------ C-STACK ----------------------
(0) 0x40000000004914b0 CTrcStack2 + 0x1d0 at dptstack.c:228
[/usr/sap/JRQ/SYS/exe/run/gwrd]
(1) 0x400000000068de90 SigIGenAction + 0x610 at sigux.c:1795
[/usr/sap/JRQ/SYS/exe/run/gwrd]
(2) 0xe000000121a77440 ---- Signal 11 (SIGSEGV) delivered ----
(3) 0x4000000000794b90 $cold_strtolU16 + 0x250 at u16_tol.h:92
[/usr/sap/JRQ/SYS/exe/run/gwrd]
(4) 0x400000000024e4a0 sapascsa_access + 0xc0 at sapscsa.c:194
[/usr/sap/JRQ/SYS/exe/run/gwrd]
(5) 0x4000000000238570 rslgascsa + 0x30 at rslgwr1.c:1122
[/usr/sap/JRQ/SYS/exe/run/gwrd]
(6) 0x40000000002529d0 rslginit + 0x230 at rslgwr1.c:1357
[/usr/sap/JRQ/SYS/exe/run/gwrd]
(7) 0x400000000037cdc0 rslgwr1 + 0x70 at rslgwr1.c:1770
[/usr/sap/JRQ/SYS/exe/run/gwrd]
(8) 0x4000000000373780 rslgwri2 + 0x410 at rslgwri2.c:207
[/usr/sap/JRQ/SYS/exe/run/gwrd]
(9) 0x4000000000367840 DpSLogFun + 0x2c0 at dptrace.c:3930
[/usr/sap/JRQ/SYS/exe/run/gwrd]
(10) 0x40000000003aa520 GwInitReader + 0x1630 at gwxxrd.c:1757
[/usr/sap/JRQ/SYS/exe/run/gwrd]
(11) 0x40000000003a28d0 nlsui_main + 0x1b0 at gwxxrd.c:914
[/usr/sap/JRQ/SYS/exe/run/gwrd]
(12) 0x4000000000235100 main + 0x80 at gwxxrd.c:857
[/usr/sap/JRQ/SYS/exe/run/gwrd]
(13) 0xc00000000004a9b0 main_opd_entry + 0x50 [/usr/lib/hpux64/dld.so]
-------------------------------------------------
***LOG Q0E=> SigIGenAction, signal ( 11) [sigux.c 1797]
We have tried the following without success :
Checked the permissions of /usr/sap/JRQ/SYS/exe/run/gwrd
Killed all remaining jrq processes including sapservices.
Clean all shared segment memory : cleanipc , ipcs commands show no remaining memory segments.
Run the command sappfpar, return no memory errors
We have managed to update the kernel of the preproduction system JRT, so does not seems that the kernel files are truncated or corrupted.
I could not find any sap note that corresponds to the errors mentioned above
Thanks and Regards