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User cannot receive External Send Output Message manually - ME22N

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Hi Guru's

 

I have the following issue, once a User has saved the PO he wants to receive this PO to his email. He goes to "Messages" and selects Medium 5 "External Send" and in Partner he types his User ID in order to receive it.

 

He is not receiving any emails and the status in Further Data is "2 incorrectly processed". When he types another User ID, this User does receive the email. Is there anything else I need to configure to this User ID so he can received this Output Messages? He is the only User that cannot receive these Output Messages.

 

Regards


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